Guarantees
Know your property is protected with our guarantees
MAINTENANCE GUARANTEE
Maintenance is one of the most important aspects in the management of your home. Streamlined and efficient maintenance services is what preserves the value and integrity of your asset, and what keeps residents satisfied and motivated to renew their leases. Thanks to our detailed, thorough, and in-depth maintenance services, Pioneer guarantees that maintenance performed on your home will be completed correctly the first time, or it will be fixed at NO additional cost to you.
ZERO EVICTIONS
Pioneer has a philosophy that evictions can and should be avoided. We have a 10+ year history of zero evictions and now provide this zero eviction guarantee to all of our clients. We process all resident screening in-house and take proactive measures when trouble arises. If eviction of a PPM approved resident is necessary, we will cover up to $1500 in court costs and waive the next leasing fee!
PET DAMAGE PROTECTION
With approximately 80% of residents having pets in Colorado, “No Pet” policies can severely limit the number of qualified renters for your home. To help alleviate concerns over potential pet damage, Pioneer guarantees your property will not be damaged by any animal we approve. Our process includes screening each pet, charging the resident a reasonable fee, and a guarantee that PPM will pay up to $1,000 in damages exceeding the security deposit.
RESIDENT RETENTION
We understand the importance of keeping residents in your home and the increased financial strain that can occur when a lease is broken early. When Pioneer places a resident in your property, we guarantee they will complete the full term of their lease or we will re-lease the property at no additional charge to you.
RESULTS FIRST GUARANTEE
Simply put, we do not get paid until you get paid. Pioneer firmly believes that one of the biggest values we provide to home owners is the promise of peace of mind. To ensure we can deliver on that promise, Pioneer will take care of all the hard work on the front end to deliver results before ever asking you for a cent.
CUSTOMER SERVICE GUARANTEE
Every company claims to put the client first, but Pioneer backs it with a Guarantee. If at any time you are unhappy or dissatisfied with our level of service, you can cancel your management agreement without any termination or penalty fees.
